FAQ

We keep communication clear and consistent through video calls, screen sharing, and regular updates. You will always be informed about the progress and have direct access to our team throughout the process.

Yes. We offer technical and strategic consultation to help you plan your digital initiative, define its scope, assess risks, and determine the best technical stack and features before development begins.

Yes, we can handle the hosting setup, deployment, and technical configuration to ensure everything runs smoothly. Once live, you will be able to manage your content easily without worrying about the technical side. The domain (which is the name of your website, like chokware.com) needs to be acquired by the client, but we are happy to assist and guide you through that process.

Post-launch support depends on the plan or service level you choose. While some entry-level options focus on delivering the project itself, more comprehensive plans or add-ons include ongoing assistance such as bug fixes, monitoring, and improvements. We aim to adapt to your needs with flexible support options.

Yes, accessibility is a key part of our design process. We follow WCAG guidelines to ensure that your site is usable by as many people as possible, including those using assistive technologies.

You can read more on our website design and development services.

Ownership of the code and assets depends on the plan or agreement in place. Some plans include full access to the code, while others are hosted solutions where we manage the system for you. If full ownership is important to you, we are happy to offer that as part of a suitable plan. We aim to be transparent and flexible based on your needs.

Yes. We can migrate existing websites and applications to more modern platforms, or rebuild them entirely for better performance, usability, and security. We handle data migration and system setup carefully to minimise disruption.

Simply contact us through our website or by email. We will arrange a consultation to learn more about your goals and propose a tailored plan that aligns with your business vision.

Yes, you are responsible for providing any images, logos, or graphics you wish to use on your site. If you do not have them, we can recommend stock image platforms or help source appropriate visuals, either free or paid.

We can assist in sourcing high-quality stock images if needed. Depending on your plan, this may be included or offered as an additional service. We use reputable platforms to ensure all images are properly licensed, but the final selection and responsibility for content always rest with the client.

If your project requires premium fonts, icons, or imagery, we will guide you through the options and help ensure you purchase the appropriate licences. We can also work with free and open-source assets when suitable.

We strongly advise against using unlicensed images, as it can lead to legal issues. We will help you choose safe and properly licensed assets to protect your business and maintain a professional standard.